Strong performance at Plantorama
Three purchasing companies, eight shops, 48 POS units and an annual turnover of DKK 300 million mean that Plantorama has a lot of data and systems to keep track of.
Extensive optimisation of stock run
However, the company's LS Retail solution did not function optimally, and this resulted in long response times and stock runs that sometimes lasted for 20 hours. Both are unsatisfactory for a chain that stays open almost every day of the year. EG Retail optimised the solution so that, today, the response times are significantly shorter – and the stock runs are executed in only 3-4 hours.
Strong expertise of one single supplier
Furthermore, EG Retail has ensured Plantorama a coherent system and also delivered a large number of services in the field of e.g. support, service, development and management. All in all, Plantorama today has easy access to strong, industry-specific IT expertise from one single supplier.
From day one, we have benefited greatly from EG Retail's expertise and industry-specific knowledge.Torben Castenskiold, finance manager, Plantorama A/S
Plantorama's LS Retail solution is complex and comprises a number of customisations. It was time to go through it and make adjustments in order to ensure better performance.
Experts from EG Retail optimised the solution and e.g. reduced the stock run from 20 to 4 hours.
Today, the performance of Plantorama's solution has been increased significantly. At the same time, the company has easy access to – and extensively uses – EG Retail's industry-specific IT expertise.
Plantorama is a strong growing Danish family-run business with shops all over the country. The company's objective is to make an experience out of shopping for home, garden and pet products.
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Senior Sales & Delivery Manager, Retail & Distribution, Dynamics 365
Helge Sørensen Haurum
Senior Sales & Delivery Manager, Retail & Distribution, NAV