Create, archive, retrieve and share information and documents about customers, partners and projects in one place.
With EG CrossWork, you can optimise collaboration across your organisation and make it easy to automate and support processes with access to key capabilities from Outlook or from a mobile device.
Knowledge is one of your most valuable corporate assets, and is crucial to your ability to run a competitive business.
But efficiency and productivity both suffer when your employees waste time on finding existing information, documents and e-mails on a combination of local drives, specialist systems and personal mailboxes.
The solution is to collect knowledge and documents about customers, partners and projects from across your systems and make it available to your employees in one place.
See more in the video on the right (in Danish).
EG CrossWork is a cloud-based knowledge platform that expands SharePoint Online's functionality by integrating with – and accessing information from – your existing systems, such as Office 365 and Dynamics ERP and CRM solutions.
EG CrossWork integrates with your core systems, such as Microsoft Dynamics AX and NAV, Dynamics CRM and Office 365. It collects and structures available knowledge – including documents, e-mails and master data – that were previously spread across different systems and makes it searchable, and easier to find, share and re-use.
You can also use the information to support your projects more efficiently – from initial offer to delivery and support. And the structured knowledge can be made accessible across your entire value chain, including your customers and business partners.
EG CrossWork reuses the structure that you already know from your ERP system. In practice, this means that everything is automatically organised in – and can be and retrieved from – its usual place, so you can quickly find and use existing knowledge about your customers, partners, products and projects.
Typical business processes are a combination of structured and unstructured elements. EG CrossWork accommodates both types of elements across your systems, documents and e-mails.
The application also supports implementation of standardised processes, so you can streamline everything from invoice approval to the development and introduction of new products.
EG CrossWork automatically reuses information about, for example, customers, contacts and financial transactions from your ERP and CRM systems, and imports it into associated documents or templates. This saves time and data entry work, and reduces the risk of errors. The automatic association of metadata also makes it easy to locate the documents again when you need them.
The platform supports best practices across the whole company and makes it easy to reuse existing documents and templates so that you can create quotations, orders and other common documents more quickly.
Employees can work with the complete integrated knowledge base and benefit from the advantages of EG CrossWork directly in Outlook with the EG Outlook Plugin.
When on the move, employees can also work with EG CrossWork on any mobile device. This saves time, boosts collaboration and increases mobility.
EG CrossWork is built on the cloud-based SharePoint Online solution and offers, among other things, the following advantages:
"We save a lot of time. I believe that I save 10-15 minutes just on handling invoices. This adds up throughout the year, or even during a month."Martin Olsen, site manager at Beatræ A/S
"EG is a professional partner. Our cooperation so far has been excellent..."Ole Moth Madsen, project manager, Skov A/S
EG CrossWork is a proven and standardised solution that your company can start taking advantage of quickly.
Because of EG's extensive experience with linking document management and business systems together, your company can expect to get maximum value from your new knowledge sharing platform.
This is enabled through proven training and implementation processes that help ensure a close alignment to your specific processes and needs.
Contact us and let us outline the opportunitiesWould you like to find out more about our products and services? Contact our team of experts, and tell us about your business needs and how we can help you.
