IT solutions for the process industry

Growing customer expectations, fierce global competition and stricter regulations are putting your revenue under pressure.

Take full control of your processes and be more competitive with IT solutions for the process industry based on Dynamics 365 and Dynamics AX

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Essential capabilities for your industry

EG's Process Industry solutions include an extended capability-set that is developed specifically to meet the needs of modern process manufacturers and address the unique business challenges that can make the difference between success and failure in key process verticals.

  • Food and beverage
  • Pharmaceuticals
  • Chemicals
  • Plastics
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Meet customer demand for quality and transparency

Customer demand for healthier foods and higher food safety standards is driving the need for increased visibility into production processes and issues of sourcing, safety and sustainability across your supply chain. 

That means adjusting formulations, processes and technologies and finding new ways of enabling, documenting and automating compliance. 

An EG process industry solution will help you meet these expectations while driving efficiencies and cost-savings through more effective manufacturing and supply chain processes. You can: 

  • Implement flexible product lifecycle capabilities into your business processes.
  • Ensure quality levels with advanced quality control and sampling procedures.
  • Document your products with dynamic generation of standardised data sheets and certifications.
  • Enable compliance with approval requirements integrated throughout your quality control process.
  • Automatically "Report as finished" across multiple production levels.
  • Optimise processes and meet flexible packaging needs with advanced packaging management.

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Food & Bevarage

Retain growth and profitability in challenging times

As industry growth rates flatten, and tighter global regulations add complexity across the supply chain, pharmaceutical manufacturers are under pressure to trim time-to-market and control operational costs without sacrificing quality.

Many are scrambling to employ disruptive technology innovations and adopt new business models to boost profitability.

An EG process industry solution will help you meet these challenges and support shifts in business focus with flexible production planning and seamless operational processes, so you can:

  • Meet quality expectations with advanced quality and sampling management.
  • Strengthen quality approval processes with use of electronic signatures.
  • Optimise manufacturing resources to enable profitable, new product introductions.
  • Support Good Manufacturing Practices (GMP) and complex regulatory compliance.
  • Speed processes with automated production control and release.
  • Enable flexibility and responsiveness to react fast to new opportunities.

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Pharmaceuticals

Optimise production processes and meet quality and safety requirements

Chemical manufacturers are facing growing competition and price pressures that are driven by volatile raw material costs, rising energy prices and seasonal order variations.

At the same time, robust track-and-trace capabilities are more important than ever to address recalls and quality audits effectively.

An EG process industry solution can help you remain profitable by balancing product quality and safety requirements with effective planning, documentation and manufacturing processes. You can: 

  • Meet quality expectations with advanced quality and sampling management.
  • Optimise your output with formula, asset and yield management.
  • Speed processes with automated production control and release.
  • Automatically "Report as finished" across multiple production levels.
  • Document your products with dynamic generation of standardised data sheets and certifications.
  • Meet flexible packaging needs with advanced packaging management.
  • Ease audits and returns with advanced traceability management.

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Chemicals

Manufacture responsibly and enable growth goals

As stronger, more durable plastics increasingly replace many traditional metal products, the plastics industry is poised for significant growth.

But your supply chain and production processes need to align with increased expectations around sustainability and other environmental factors.

An EG process industry solution can help you manufacture responsibly while still supporting your growth and profitability goals. You can:

  • Reduce waste with effective management of by-products and co-products.
  • Meet quality and policy expectations for sourced goods with advanced vendor approval and audit. 
  • Speed processes with automated production control and release.
  • Implement flexible product lifecycle capabilities into your business processes.
  • Optimise private label product handling with an approved customer list.

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Plastics

Standardised, fully integrated functionality

EG’s IT-solutions for the process industry extend the strong core functionality in Dynamics 365 and Dynamics AX with additional capabilities that help simplify and automate your industry-specific business processes.

Advanced packaging management

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Advanced packaging management

Faster, easier management of your packaging needs

Packaging materials often have an intrinsic value for your business or for your business partners.

Registering and tracking the quantity, value and location of packaging is a time-consuming and error-prone process that can reduce the efficiency of our warehouse and logistics operations.

Advanced packaging management features help you optimise packaging processes and meet flexible packaging needs. You can: 

  • Handle both disposable and recyclable packaging.
  • Track packaging internally and at your customer sites.
  • Register in-bound and out-bound packaging.
  • Settle packaging accounts directly on sales invoices.

Advanced quality management

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Advanced quality management

Meet quality expectations and safeguard your bottom-line

Optimising the quality control procedures you use during production, and ensuring the quality of your finished products, are business-critical issues that can have a serious effect on your profitability. 

With advanced quality management capabilities, you can support flexible and effective quality control procedures that allow you to: 

  • Automatically create samples for further analysis and stability testing.
  • Directly control the production process at specified process steps.
  • Fine-tune process control by defining sampling- and test-frequencies.
  • Improve quality and safety with extended quality procedures in the event of test failures.

Advanced sample management

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Advanced sample management

Sample management and testing without expensive bolt-on systems

In many process manufacturing companies, taking, tracking and testing samples is an essential component of daily process- and quality-control procedures.

With advanced sample management capabilities, you can support these critical processes without the need for a costly external system, so you can:

  • Track and handle samples in a common interface.
  • Link samples to production orders, batches and storage-related information.
  • Enable time-dependent stability testing to improve shelf-life control.
  • View historical test results graphically to help identify trends.

Approved customer list

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Approved customer list

Comply automatically with your customers' requirements

With fierce competition it is more important than ever to be able to deliver goods to your customers that meet their exacting criteria around, for example, product quality, documentation and certifications, ingredients, sub-suppliers and relevant national and international legislation. 

With approved customer list functionality, your system can automatically help ensure that every batch you produce, and every shipment you send, complies with the end-customers' expectations and needs. You can: 

  • Meet exacting customer requirements for individual batch productions.
  • Create transparency from source materials and sub-suppliers to finished shipments.
  • Document customer-specific criteria to meet audit requirements.
  • Support international business by meeting local legislation requirements.

Approved vendor list

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Approved vendor list

Meet quality and policy expectations with advanced vendor approval and audit capabilities 

With tight margins, short deadlines and high expectations around quality and compliance, selecting the most suitable and reliable vendors for critical product orders can be a challenge. 

Advanced vendor management enables vendor approval and audit capabilities that help ensure that the products you purchase from your approved vendors are produced, released, handled and documented in accordance with your expectations and company policies. You can: 

  • Optimise your vendor approval and selection processes.
  • Automate and simplify your purchasing process.
  • Fully document your purchasing conditions with vendors.
  • Document vendor and manufacturer audit results.
  • Comply more easily with corporate approval and audit policies.

Automatic production control and release

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Automatic production control and release

Release pallets and containers automatically, based on test results

The solution supports automatic batch release, based on quality testing of samples. For large-scale or bulk manufacturers, sequence mechanisms can track and release specific containers from a manufactured batch according to your quality testing results. You can:

  • Define product availability based on quality test results.
  • Control availability per batch or per license plate (pallet or container).
  • Use sequencing to control specific license plate availability based on samples and test results.
  • Automatically initiate re-testing of specific containers.

Extended production handling

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Extended production handling

Handle mix pool and campaign production capabilities with minimum waste 

Working successfully with high volumes and continuous production flows takes precise and dynamic control of your production processes. 

Extended production handling enables a framework for advanced control of mix pool and campaign production processes. You can:

  • Enable continuous batch production with mix sizes based on the capabilities of your production equipment.
  • Consolidate batch orders to produce bulk items and packaged items.
  • Control quality and release procedures for individual license plates.
  • Automatically back-flush and "Report as finished" across multiple production levels.

Extended support for mobile devices

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Extended support for mobile devices

Extend support for mobile devices beyond your warehouse

In addition to supporting the use of mobile devices for typical warehouse processes, you can also enable your employees to quickly and effectively take part in solution-specific quality processes on a mobile phone, tablet or hand-held scanner.

Your lab technicians and quality workers can: 

  • Receive items and create and process the required samples for testing.
  • Move samples and change sample status.
  • Register test results.
  • Register in-bound and out-bound packaging.
  • Change product availability.

Product lifecycle management

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Product lifecycle management

Flexible planning and implementation of product lifecycles

Whether you are testing raw materials from a new vendor, testing new ingredients from an existing vendor, or optimising the manufacturing of new products, being able to manage the lifecycle of an item is critical for your business.

With advanced product lifecycle management (PLM) capabilities, you can define lifecycle phases and control which business processes are blocked for a product during a given phase.

Enhanced PLM capabilities include: 

  • Flexible definition of lifecycle phases.
  • Independent blocking of purchase, production and sales operations based on lifecycle phase.
  • Highlighting of an item's lifecycle phase with icons and colours in the application.

Consultancy, solutions and IT services

  • Consultancy
  • Business Analytics
  • Application Services
  • CRM, CEM & Collaboration
  • Infrastructure Services
  • Service & Support
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