Retail & Distribution

The new digital reality has left an indelible mark on the retail and the distribution industry. Endless opportunities and sales channels, fierce competition and individual quality requirements are increasing complexity and placing greater demands on logistics, your organisation and your IT system.

With more than 35 years of retail experience we can help you meet these demands.

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From headquarters to store front

To run a successful retail company, you need to optimise your business on many different levels. EG is with you all the way.

  • Headquarters
  • Store administration
  • In-store solutions
  • Checkout and payment solutions
  • Service and support
  • E-commerce
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Efficient supply chain

As a retailer you need a strong ERP: administrative foundation for your business and supply chain to operate efficiently. To optimise your IT set-up, you can outsource the AMS: management of your software, the On premise: maintenance of your hardware or Cloud & Hosting: run your systems in the cloud. And by using BI: Business Intelligence and Advanced analytics: advanced data tools, you might find undiscovered business potential hiding in your data streams.

Store administration

Store managers often have a lot on their plate, besides administration – so when it comes to staff planning: staff shift planning, ERP: accounting and other operational procedures, you want a solution that helps your staff handle their administrative tasks as quickly as possible, so they can get back to doing what they do best – providing great customer service.

In-store solutions

Running an efficient store often comes down to having the right tools for the job. With Mobile terminals: mobile terminals you can speed stocktaking, pricing and receiving of goods, while Electronic shelf labels: electronic shelf labels eliminate manual labelling work. In-store TV's and digital displays help you communicate with cash handling system EG can help.

Easy and efficient payment solutions

One of the most important parts of the retail business is ensuring an easy and efficient way for your customers to pay for their goods. Whether you are in the market for a modern POS: POS system, Self-service checkout: self-service checkout counters, self scanning: self-scanning systems or a Cash handling: closed cash handling system EG can help.

Service and support

When a cash-till suddenly stops working, a credit card terminal is down, or your IT system is unreliable, you need an efficient service partner who understands the importance of swift action and has the retail industry experience to provide you with capable support or technical service. EG knows Retail – and we cover all of Denmark.

Read more about POS service

E-commerce solutions

The internet is a key sales channel for many businesses – so you need your homepage and webshop to run efficiently, give your customers a positive user experience, offer faultless customer service and present products that are tailor made to fit their individual style. EG has the know-how and the solutions to help you create unique online customer experiences.

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We can meet your specific needs within …

Fashion, housing, and lifestyle

Fashion, housing and lifestyle

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Fashion, housing and lifestyle

Your success in the lifestyle industries depends on your ability to balance the opportunities that arise on digital platforms and in social media with the effective management of the core business. With 39 years of experience in the fashion and clothing industry, we can help you find your way.

Specialty retail

Specialty retail

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Specialty retail

Industries and platforms are merging, and product complexity, changing consumer habits and high price sensitivity mean that what works today may be obsolete tomorrow. We can help you navigate these changes and create a strong backbone for your company.

elektroniske-hyldeforkanter

Wholesalers – B2B trade

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Wholesalers – B2B trade

Efficient administration and logistics are essential for businesses where advanced pricing structures and repackaging and distribution of product shipments are key. EG gives you an overview of your supply chain and helps you build the foundation for a healthy business.

food-grocery

Food and groceries

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Food and groceries

In a market where you must work hard to maintain customer loyalty, and where online sales are expected to drive changes in the coming years, it is essential that your business systems are running efficiently. We take responsibility for your systems.

Retail and production nurseries

Retail and production nurseries

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Retail and production nurseries

With solutions specifically designed for nurseries, and developed in collaboration with industry first-movers, EG helps ensure that your daily operations run smoothly as overview and time-saving routines may be the key difference between you and your competitors.

Read more about our solutions for plant nurseries

Comprehensive retail management solutions for headquarters

Offer customers a great experience on any platform.

EG has the right combination of industry experience and IT know-how to offer comprehensive retail management solutions for your headquarters and regional locations. Our solutions are based on the industry’s leading platforms, with comprehensive capabilities, so you can build long-term loyalty by meeting and exceeding customer expectations on any platform.

Retail Customer

Dynamics 365 for Retail

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Dynamics 365 for Retail

Microsoft Dynamics 365 is an integrated, cloud-based solution that offers end-to-end functionality for mid-sized and larger retailers. The powerful omnichannel capabilities work straight out of the box, so you can offer a great customer experience across platforms.

Learn more about Dynamics 365 for Retail 

For further information

Helge Haarum

Helge Sørensen Haurum

Senior Sales & Delivery Manager, Retail & Distribution, Dynamics 365

Tel.: +45 7260 2516

Email: : hesha@eg.dk

Retail Customer

LS Retail

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LS Retail

LS Retail is a flexible, module-based solution that is used in more than 50,000 retail locations in over 120 countries. It gives small and mid-sized businesses seamless, ready-to-use omnichannel functionality. LS Retail is highly scalable for more complex implementations.

Learn more about LS Retail

For further information

Lars Bjerrisgaard

Lars Bjerrisgaard

Senior Sales & Delivery Manager, Retail & Distribution, NAV

Tel.: +45 7260 1753

Email: : labje@eg.dk

Solutions to drive business across your value chain

EG's toolbox of retail-focused solutions will help you meet your business goals and deliver a seamless customer experience across your value chain – from daily in-store operations, to checkout and payment solutions.

Store administration and in-store solutions

Customer counters

Customer counters

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Customer counters

Optimise customer experience with in-store traffic insight

A customer-counting system provides insight into how customer traffic changes over the course of the day. This allows more efficient staff allocation and answers questions such as:

  • When do you need the most staff?
  • When is the best time for breaks?
  • When is the best time for replenishing shelves?

Your staff will be more visible and customers will experience faster service. In-store customer traffic measurements will also help you optimise store layouts and identify:

  • Your cold-spots and hotspots
  • Preferred customer routes and shortcuts
  • Bottlenecks, and if these are physical and staff-related. 

A complete end-to-end solution

EG can provide everything you need to set up and operate an advanced customer-counting solution:

  • Specialised hardware from leading suppliers
  • Complete application software
  • Full integration with back-end retail solutions
  • Implementation, follow-up and support.

For further information

Martin Nørballe

Martin Nørballe

Executive Vice President, Retail & Distribution

Tel.: +45 7260 1038

Email: : martin.norballe@eg.dk

Electronic shelf labels

Electronic shelf labels

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Electronic shelf labels

The price is always right

With electronic shelf labels, you know that every item in your store is always labelled with the correct price. This gives you:

  • Dynamic pricing and product information
  • Lower operational costs and higher revenues
  • Improved customer experience and service
  • No tedious labelling work for your staff.

A complete end-to-end solution 

EG can provide everything you need to set up and operate an advanced electronic shelf labelling solution:

  • Specialised hardware from leading suppliers
  • Complete application software
  • Full integration with back-end retail solutions
  • Implementation, follow-up and support.

For further information

Martin Nørballe

Martin Nørballe

Executive Vice President, Retail & Distribution

Tel.: +45 7260 1038

Email: : martin.norballe@eg.dk

Instore tv

In-store TV and digital displays

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In-store TV and digital displays

Run more flexible and effective campaigns

The next generation of in-store displays allows you to control your in-store messages in detail, including where and how they are presented. Each store can show exactly the campaign spots it needs for the merchandise it has in stock. It can be fully automated and integrated with stock control. The solution offers:

  • Dynamic content adapted to customer traffic
  • Information targeting customers at the moment of purchase
  • Immediate impact on sales and cross-sales
  • Simple, browser-based administration
  • Integration with other store systems

A complete end-to-end solution

EG can provide everything you need to set up and operate an advanced in-store TV solution:

  • Specialised hardware from leading suppliers such as Scala InfoChannel
  • Complete application software
  • Implementation, follow-up and support.

For further information

Martin Nørballe

Martin Nørballe

Executive Vice President, Retail & Distribution

Tel.: +45 7260 1038

Email: : martin.norballe@eg.dk

Retail mobility

Mobile terminals

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Mobile terminals

Simplify inventory with automated data collection

Mobile terminal solutions automate data collection around your store and make everyday tasks such as stocktaking, pricing and receiving goods more flexible. The advantages are obvious:

  • Fewer order errors
  • Fast, on-the-spot access to merchandise data
  • Simplified inventory control
  • Efficient goods receipt
  • Quick price checks.

A mobile solution allows your staff to move around the store with a hand-held terminal, while still fully connected to the store's IT system.

A complete end-to-end solution

EG can provide everything you need to set up and operate an advanced mobile-terminal solution:

  • Specialised hardware from leading suppliers
  • Complete application software
  • Full integration with back-end retail solutions
  • Implementation, follow-up and support.

For further information

Martin Nørballe

Martin Nørballe

Executive Vice President, Retail & Distribution

Tel.: +45 7260 1038

Email: : martin.norballe@eg.dk

Staff administration

Staff administration

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Staff administration

Keep track of staff, shifts and overtime

EG Staff makes it easy to plan shifts, register time and automate wages. You can simplify payroll budgets and see future consequences of different salary scenarios. The online solution is suitable for both single stores and retail chains. It requires no hardware investments, so you can start reaping the benefits quickly, and at a low cost. Your benefits include:

  • Simple shift planning, offering overview for staff and insight for management.
  • Time, resource and money savings, for example by avoiding unnecessary overtime
  • A constant overview of salary budgets
  • Automatic time registration through smartphones or fingerprints
  • Self-service shift swapping for your staff.

A complete end-to-end solution 

EG can provide everything you need to set up and operate an advanced staff administration solution:

  • Complete application software
  • Full integration with back-end retail solutions
  • Implementation, follow-up and support.

Checkout and payment solutions

EG Payment

EG Payment

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EG Payment

Stay up-to-date on new payment types

With EG Payment, your tills are always ready to accept the latest forms of payment, without implementation hassles.

  • A single package updated regularly with new payment types
  • Integrates with most market-leading POS terminals
  • Keep tills running even if your validation gateway is down
  • A low, predictable monthly payment with no surprises
  • Reliable, competent support and quick response time.

Keep your tills running, even when your validation gateway is offline

Keep customers moving when your validation gateway is offline by creating a buffer of transactions than keep the tills running until normal service is restored.

Supports the most common payment and transaction types

Support payment types such as MobilePay, Swipp and contactless card payments, and common transaction types such as: purchases, refunds, cancellations, authorisations and gift cards.

Your choice of hardware and POS software

EG Payment works with market-leading POS terminals and integrates with Dynamics AX POS, LS POS, Fackta POS, NewPOS3 and NewPOS4.

For further information

Martin Nørballe

Martin Nørballe

Executive Vice President, Retail & Distribution

Tel.: +45 7260 1038

Email: : martin.norballe@eg.dk

Cash handling

Cash handling

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Cash handling

Eliminate cash handling issues

With a closed cash handling system, you avoid losses and fraud, robberies and inaccurate cash balances. You eliminate staff access to cash, as the system receives cash payments and gives change automatically. Closed cash handling offers:

  • No deviations in cash balances
  • The correct change every time
  • Prevention of theft and robbery, and added security for your staff
  • No counterfeit bills
  • No time spent on manual cash handling.

A complete end-to-end solution

EG can provide everything you need to set up and operate an advanced in-store cash handling solution:

  • Specialised hardware from leading suppliers
  • Complete application software
  • Full integration with back-end retail solutions
  • Implementation, follow-up and support.

For further information

Martin Nørballe

Martin Nørballe

Executive Vice President, Retail & Distribution

Tel.: +45 7260 1038

Email: : martin.norballe@eg.dk

Retail point-of-sale

POS checkout solutions

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POS checkout solutions

Fast and efficient checkout

A user-friendly POS solution makes the checkout process faster and more efficient. The terminal’s graphic menus and touch interface means:

  • Less time spent on each customer
  • Faster learning curve for new staff
  • Fewer checkout errors.

EG’s user-friendly POS systems are a fully integrated part of our retail ERP solutions, such as Dynamics AX for Retail and LS Retail.

A complete end-to-end solution

EG can provide everything you need to set up and operate an advanced POS solution:

  • Specialised hardware from leading suppliers
  • Complete application software
  • Full integration with back-end retail solutions
  • Implementation, follow-up and support.

For further information

Martin Nørballe

Martin Nørballe

Executive Vice President, Retail & Distribution

Tel.: +45 7260 1038

Email: : martin.norballe@eg.dk

Self scanning

Self-scanning

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Self-scanning

Let customers set the pace

If your customers can scan their merchandise themselves as they move through the store, they can:

  • Save time
  • Avoid handling merchandise multiple times – on and off the checkout counter
  • Shop at their own pace, and skip the lines at manual checkout counters.

Experience also shows that self-scanning customers are more prone to make impulse buys, increasing per-customer revenues.

By asking customers to identify themselves when obtaining their hand scanner – for example with their personal store card – you can create cross-sale and up-sale opportunities through integration with your loyalty programs.

A complete end-to-end solution

EG can provide everything you need to set up and operate an advanced self-scanning solution:

  • Specialised hardware from leading suppliers
  • Complete application software
  • Full integration with back-end retail solutions
  • Implementation, follow-up and support.

For further information

Martin Nørballe

Martin Nørballe

Executive Vice President, Retail & Distribution

Tel.: +45 7260 1038

Email: : martin.norballe@eg.dk

Self-service checkout counters

Self-service checkout counters

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Self-service checkout counters

Fewer queues, more satisfied customers

Self-service checkout counters help move merchandise faster through checkout and increase customer throughput. Other advantages include:

  • Improved efficiency during long opening hours with fewer staff
  • Shorter queues at peak hours
  • More open checkout terminals
  • More checkout counters per m2 than with traditional terminals.

A complete end-to-end solution

EG can provide everything you need to set up and operate an advanced self-service checkout solution, including:

  • Specialised hardware from leading suppliers
  • Full integration with back-end retail solutions
  • Implementation, follow-up and support.

For further information

Martin Nørballe

Martin Nørballe

Executive Vice President, Retail & Distribution

Tel.: +45 7260 1038

Email: : martin.norballe@eg.dk

E-commerce

Webshop

Webshop for Dynamics NAV

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Webshop for Dynamics NAV

Automation saves time and money
The internet is now a key sales channel in many businesses. As such, a webshop needs to be more than a website with a shopping basket. EG’s webshop solution is fully integrated with Microsoft Dynamics NAV. This offers:

  • Automation of processes in purchasing, inventory and accounting
  • Time and money savings from tight integration with your finance system.

You can use the time and money you save to generate more business by making your webshop more visible to search engines and price-comparison sites.

For further information

Lars Bjerrisgaard

Lars Bjerrisgaard

Senior Sales & Delivery Manager, Retail & Distribution, NAV

Tel.: +45 7260 1753

Email: : labje@eg.dk

Webshop

IMPACT e-commerce solutions

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IMPACT e-commerce solutions

Synergy and strength
EG Retail cooperates closely with IMPACT in delivering fully integrated e-commerce solutions.

IMPACT is a market-leading e-commerce supplier with a track record of delivering business-critical, multichannel solutions to major retail chains – typically based on Sitecore. IMPACT has supplied more Sitecore solutions for retail than anyone else worldwide.

Working together, Scandinavia’s leading ERP provider and Denmark’s no. 1 e-commerce supplier can deliver business-critical online strategies and integrated webshop solutions to accelerate your business.

Consultancy, solutions and IT services

  • Consultancy
  • Dynamics 365
  • ERP
  • Business Analytics
  • CRM, CEM & Collaboration
  • Application Services
  • Infrastructure Services
  • Service & Support
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Microsoft Dynamics 365 – the platform of the future. Now.

Microsoft Dynamics 365 unifies ERP, CRM and business intelligence on a cloud platform that is always available and always up to date. Dynamics 365 removes the boundaries between systems and gives you immediate access to the latest technology in an agile solution that frees up resources from operations and lets you focus on business value.

Learn more about Microsoft Dynamics 365