EG Field Service
IT service with fast emergency response
- Emergency assistance in case of IT breakdowns
- Nationwide on-site service
- Fast and efficient response.
When a PC, server or other hardware breaks down, your employees and your company lose valuable time. With EG's emergency service, you are covered and free to concentrate on your core business. Advantages for you:
If there is a problem, we contact EG and they fix it. We have never employed an IT specialist.Niels Orloff, managing director, Belika
With our nationwide on-site IT service, we can be at your address on short notice. You save yourself the worries, and breakdowns will have minimal impact on your business operations.
When you buy new equipment, it comes with a standard product warranty. EG offers a service agreement that comprises shorter response times, repair, replacement and inventory coverage. EG also performs warranty repairs of third-party hardware.
You can enter into agreements at different levels covering e.g. availability, response time and/or a number of hardware devices based on a fixed price or a number of events.
You can also choose different service levels for different equipment. This is your guarantee of high uptime, optimum use and service life of equipment and a predictable service and cost level.
EG sells its service business to DXC Technology – strategic match and complementary competencies were crucial to the choice of new owner.