Customer Experience Management (CEM)
Be more competitive by offering unique customer experiences
With CEM you can improve your customer experience and build customer loyalty. Let us help you deliver efficient, data-driven digital solutions that create customer value across all your touch points.
Build customer relationships with CEM
Professional document and case management
Focus on knowledge sharing and cooperation
With EG CrossWork, you can create, archive, retrieve and share information and documents about customers, partners and projects in one place. You can optimise collaboration across your organisation and make it easy to automate and support key processes.
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Get full value from your CRM investment
EG can help you plan and implement CRM and CEM strategies that deliver business value by optimising your customer engagement. Read more about our approach, our Dynamics 365 solutions and our customers.
Read more about CRM from EG
Apps & Mobility
All the essential tools in your pocket
EG's mobile IT solutions allow you to perform a number of administrative and logistical tasks while you are on the move or visiting a customer. You can also get a solution specifically developed for your needs.
Read more about Apps & Mobility