EG Gasell

Complete electricity trading system with associated services and solutions

EG Gasell is a complete electricity trading system with accompanying services and solutions designed to efficiently manage business processes.

Our system automates significant portions of an electricity trader's business processes in an integration-friendly and powerful tool delivered as a SaaS.

Learn more about EG Gasell

utility man

Services & Solutions

EG Gasell - System specification

Ydelser forløb

New customer process

New customer process

  • Customer import via multiple standard formats
  • Automatically identifies the correct network owner
  • Automatic credit retrieval
  • Automatic retrieval of customer address
  • Automatic authorization requests for electricity/network
  • Automatic relocation authorizations for move-in and move-out
  • Event-based status process
Support

Customer service

Customer service

  • All information available
  • Configurable customer view
  • Activity log
  • Communication log
  • Customer service activities
  • Case management system
  • Customer identification for incoming calls
Economic overview

Prices/Contracts

Prices/Contracts

  • Price groups with price lists
  • Published Publishing on the web or other digital channels
  • Fixed/Term/Variable/Mixed/Managed agreements
  • Automatic retrieval of spot prices
  • Campaigns
  • Discounts (8 types)
  • Options (e.g., Good Environmental Choice)
  • Contract duration and fees
  • Notice period and fees
Phone with text

Automated customer communication

Automated customer communication

  • Letters/email/SMS/Kivra/Wiraya
  • Traceability in email and SMS dispatches
  • Automatic activities if the customer does not read communications
  • Configurable text templates
  • Mass dispatch
  • Email center
Trade

Supplier changes / EDIEL

Supplier changes / EDIEL

  • Automatic supplier changes Z03/Z04
  • Meter value management – UTIL/TS
  • Time value database
  • Meter value afterglow
  • Meter value interpolation
POD Scanning

CRM

CRM

  • Order and organization
  • Automated activities
  • Streamlining
  • Increased customer focus
  • All information gathered
  • Invoicing
Check list

Invoicing

Invoicing

  • Accumulated invoicing
  • Hourly billing invoicing
  • Self-checking settlements
  • Separate final invoicing
  • Different billing periods
  • Collective invoice, Production invoice
  • Individual due dates
  • Different invoice formats
Payroll Service

Payments

Payments

  • E-invoice
  • Direct debit
  • Swish
  • Bankgiro/Plusgiro
  • Installment plan
  • Default interest
  • Automatic payment file management

Contact us to learn more

Would you like to find out more about our products and services? Contact our team of experts, and tell us about your business needs and how we can help you.

Bid Manager

Sonja Johansson

Tlf:  +46 101 955 000

Email:  kontakt@eg.se