eService for carriers
Do you want to cooperate better together with your carriers on a daily basis?
With eService from ASPECT4, carriers, truck handlers, translators and others can use self-service tools and save time.
Minimises waiting time
The carrier always has up-to-date and easily accessible information about the progress of the trip in eService.
At the same time, the planning agent and everyone else saves time when a driver no longer has to wait for a message from the shipping agent, which first must go through the hands of a carrier, translator, etc.
Get an overview with eService
- eService ensures that the carrier himself has the information he needs. The carrier also has several new options:
Monthly crediting: View data on all truck crediting and find those that are missing
- Missing PODs: See those trips where the CMR/POD was not delivered
- Trip overview: See which trips the vehicles are scheduled for or have driven
- Financial overview of transactions, invoices and account statements
Individual dashboard with user-friendly interface
On the main screen, the carriers have their own dashboard, where they can see revenue and mileage.
Monthly crediting and missing PODs/CMRs
The carrier can see the vehicle credits that have been issued and can check any settlement details on the screen without disturbing a planning agent. In the same manner, he can see transactions, dispatch invoices and account statements.
This makes it easier for the carrier to keep track of his business, as the information is both faster and easier online. For example, in eService the carrier can easily keep track of invoices online and avoid having to search for paper invoices and PDF invoices in e-mails.
An additional advantage is that the carrier can see whether or not the CMR/POD has been delivered to the shipping agent. All he needs to do is use awaiting-POD in ASPECT4.
Trip overview allows the carrier to log on and see which trips his vehicles are allocated to. The carrier can see the trip directly with the necessary information, cutting not only the amount of communication between the shipping agent and the carrier but also the waiting time.
When the carrier is able to follow the updated information on an ongoing basis, he can intervene immediately and does not have to wait for a response from a planning agent.
The trip overview also shows a list of the dossiers where the carrier's vehicles have been allocated. From here he can click on the trip and see the order and data of collections and deliveries.
In the list, the carrier can view a specific trip and view the relevant data. Internal data that only the shipping agent is allowed to see is not displayed.
3 advantages of eService
- Simple self-service
- Minimises waiting time
- Always up-to-date information