Turbocharge utilities and processes with Xellent
Flexible and proven solution for the utility industry
- Digitisation of utility companies' processes
- Integration with AX, BI, CRM and smart meters
- Support of the DataHub and the wholesale model.
Xellent is based on a close and long-standing cooperation with the utility industry
The solution is modular and can easily be adapted to each company's specific needs and processes, regardless of whether the company supplies electricity, gas, water, drains, heating, network, fibre, refuse collection or a combination of these
The basic package includes support of the DataHub and the wholesale model, which means that consumers receive only one consolidated invoice from the trading company.
With Xellent, utility companies can digitise and streamline all profit-generating elements of the value chain – from raw meter data and invoicing to analysis of trades and qualification of sales and marketing.
The solution is built on top of Microsoft Dynamics AX, and Xellent customers can thus benefit fully from all the advanced standard functions of AX. Xellent is backwards compatible with older versions of AX and will be upgraded to support AX7 from 2017.
The total Xellent package includes several integrations with e.g. CRM and BI. This ensures transparency and updated knowledge across the company.
Xellent also includes standardised interfaces for smart meter solutions, which makes it easier to meet strategic objectives such as establishing automated collection of raw consumption data.
Xellent consists of a number of basic modules that are useful to all types of utility companies. In addition, add-on modules and add-on functions with further integrations support processes and functions that are common to the industry as a whole.
There are many good reasons for moving to the cloud. Nevertheless, the decision is a difficult one for most companies. By systematically identifying the needs, possibilities, limitations and any risks through a Cloud Transformation Assessment, you will have a sound basis on which to make the decision.
Are you abreast of your business's needs? Your IT architecture creates most value when it helps the business to develop. You can draw on our experts for relevant advice when you e.g. need to:
Establish the priorities for the development of your IT projects in a roadmap; to obtain a coherent IT development, and strategy for the entire company. Among other things, you will get:
Find patterns and valuable correlations in your data.
Advanced Analytics can help you sift through data and identify patterns and correlations that can make your business stronger.
Are you basing your decisions on data or guess-work?
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Deliver faster and more professional financial reporting
Turn your finance department into a high-performance team. Spend less time collecting, organising and validating your data, and more time on analysis and strategic planning.
Be more competitive by offering unique customer experiences
With CEM you can improve your customer experience and build customer loyalty. Let us help you deliver efficient, data-driven digital solutions that create customer value across all your touch points.
Focus on knowledge sharing and cooperation
With EG CrossWork, you can create, archive, retrieve and share information and documents about customers, partners and projects in one place. You can optimise collaboration across your organisation and make it easy to automate and support key processes.
Get full value from your CRM investment
EG can help you plan and implement CRM and CEM strategies that deliver business value by optimising your customer engagement. Read more about our approach, our Dynamics 365 solutions and our customers.
All the essential tools in your pocket
EG's mobile IT solutions allow you to perform a number of administrative and logistical tasks while you are on the move or visiting a customer. You can also get a solution specifically developed for your needs.
Free up your IT resources
Free up resources in your IT department. With a service agreement tailored to your needs, EG handles the operation and support of just the applications or platforms you wish, so you can focus on generating more profit for the business.
Keep your Dynamics ERP solution in top shape
Breakdowns, bad performance, logon problems and delayed batch runs will reduce the company's benefit of the ERP system. EG Business Care monitors your Dynamics ERP solution and keeps it in top shape.
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Let go of the worries about updates, downtime and unpredictable costs. With applications in the cloud, you protect your data and ensure that your applications are running optimally.
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Free up resources and increase flexibility by placing all or some of your infrastructure in the cloud.
Increase the personal productivity
Free up time in the IT department while you increase the productivity and job satisfaction of the company's employees. Optimise your way of collaborating, achieve an uptime of 99.9 % and save yourself the hassle of operation and maintenance.
Let EG take responsibility for the operation of your local infrastructure
The company's IT installation can easily be located at your premises without you having to manage everything. Place the heavy tasks with EG, and ensure stable operation and high uptime.
IT support on your terms
Let us take full responsibility for your company's IT support. EG Support ensures minimal downtime and re-establishes your normal daily operations as quickly as possible in case assistance is needed. You only need to call one number, and you will receive regular feedback until the incident is resolved.
IT service with fast emergency response
When PCs, servers or other hardware break down, your employees and your company lose valuable time. Through a nationwide on-site service, Field Service ensures that your company gets emergency assistance in case of IT breakdowns.
Complete solution for cash register and payment systems
EG gives you end-to-end establishment and servicing of cash register solutions and payment systems. This comprises setting up and establishing new hardware and software as well as dismantling the old equipment – and of course ongoing training and servicing.
Would you like to find out more about our products and services? Contact our team of experts, and tell us about your business needs and how we can help you.